These terms explain the conditions that apply when you use the TK Tech website, contact us or engage TK Tech to provide digital and technology services.
These Terms of Service set out the general rules for using our website and working with TK Tech. Individual projects may also be subject to a proposal, quotation, statement of work or other written agreement containing additional project-specific terms.
By accessing or using the TK Tech website, contacting us about our services, or entering into an agreement with TK Tech, you agree to comply with these Terms of Service where they apply.
If you engage TK Tech for a project, additional terms may be included in a quotation, proposal, statement of work or other written agreement.
TK Tech provides digital and technology services including:
The exact scope, deliverables and timescales for a project will be agreed with the client before or during the engagement as appropriate.
Before starting paid project work, TK Tech may provide a quotation, proposal, statement of work or other written confirmation describing the agreed services.
This may include the project scope, deliverables, estimated timescale, fees, payment schedule and any specific responsibilities of TK Tech and the client.
Where project-specific written terms conflict with these general Terms of Service, the project-specific agreement will normally apply to that project to the extent of the conflict.
Clients are responsible for providing the information, content, approvals and access reasonably required for TK Tech to complete agreed work.
Delays in receiving required information, access, feedback or approval may affect project timescales.
Project fees and payment arrangements will be communicated before work begins or confirmed in the relevant project agreement or invoice.
Where a deposit or advance payment is required, TK Tech may wait until the payment has been received before commencing the relevant work.
Invoices must be paid within the payment period stated on the invoice or project agreement. Where payment is overdue, TK Tech may pause work, withhold delivery or suspend services until outstanding amounts are resolved, subject to any applicable agreement and law.
We understand that project requirements can change. Reasonable revisions may be included where agreed as part of the original project scope.
Requests that materially change the original scope, functionality, workload or deliverables may require additional time and fees. Where appropriate, TK Tech will discuss these changes with the client before carrying out additional work.
Intellectual property ownership and usage rights may vary depending on the project and will be subject to any specific written agreement between TK Tech and the client.
Unless otherwise agreed in writing, TK Tech retains ownership of its pre-existing materials, reusable components, processes, know-how, methods, templates and tools.
Rights relating to bespoke final deliverables may be transferred or licensed to the client as specified in the relevant project agreement and, where applicable, following full payment.
Third-party software, fonts, images, plugins, libraries and other materials remain subject to their respective licences and terms.
Some TK Tech solutions may use or integrate with third-party platforms, hosting providers, APIs, plugins, software, AI tools or social media services.
These third-party services are operated independently and may have their own pricing, licences, privacy policies, availability commitments and terms of use.
TK Tech does not control third-party platforms and cannot guarantee that they will remain continuously available, unchanged or compatible with a client's solution.
Some services provided by TK Tech may incorporate artificial intelligence or automated technologies. AI-generated or automated outputs can contain errors, omissions or unexpected results and should be reviewed appropriately before being relied upon.
Clients remain responsible for decisions they make based on AI-generated content or automated outputs, unless otherwise expressly agreed in writing.
TK Tech encourages responsible use of AI. Clients should avoid submitting confidential, sensitive or personal information to third-party AI systems unless they have determined that doing so is appropriate and lawful.
Where confidential business information is shared during an engagement, TK Tech will take reasonable steps to handle that information appropriately and use it for the purposes of delivering the agreed services.
Where a project requires more detailed confidentiality obligations, these should be set out in a separate confidentiality agreement or project agreement.
TK Tech aims to provide services with reasonable care and skill. However, technology services can depend on third-party systems, client-provided information and other factors outside our direct control.
To the extent permitted by applicable law and subject to any specific project agreement, TK Tech will not be responsible for indirect or consequential losses arising from the use of the website or services.
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
Cancellation and termination arrangements may depend on the type and stage of the project and any project-specific agreement.
Where a project is cancelled after work has started, the client may be responsible for fees relating to work already completed and any non-refundable costs reasonably incurred for the project, subject to the applicable agreement and law.
TK Tech may suspend or terminate services where there is a serious breach of agreed terms, unlawful activity, non-payment or misuse of our services, subject to any applicable contractual and legal requirements.
You may use the TK Tech website for lawful purposes and to learn about or enquire about our services.
You must not intentionally attempt to damage, interfere with, gain unauthorised access to or misuse the website, its systems or any associated services.
Information on this website is provided for general information and may be updated from time to time. Service descriptions on the website do not by themselves constitute a binding offer or project agreement.
Unless otherwise agreed in writing or required by applicable law, these terms are governed by the laws of England and Wales.
Any dispute relating to these terms will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights or legal protections that may apply.
TK Tech may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable requirements.
The latest version will be published on this page together with the date it was last updated.
If you have any questions about these Terms of Service or would like clarification before starting a project, please contact TK Tech.
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